Terms of Service

Last updated: 7/9/2026

1. Acceptance of Terms

By accessing or using ShieldWays services, including our browser extension and web application, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Service

ShieldWays provides privacy protection services that help users safeguard sensitive information during video calls and screen sharing sessions. Our services include:

  • Real-time detection and blurring of sensitive information
  • Customizable privacy settings and keywords
  • Usage analytics and reporting
  • Browser extension for seamless integration
  • Team management and collaboration features (premium plans)

3. Account Registration

To use certain features of our service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Subscription Plans and Payment

Free Plan

Our free plan provides basic privacy protection with limited features and usage allowances.

Premium Plans

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is due at the start of each billing cycle
  • We accept major credit cards and other payment methods through secure processors
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice to existing subscribers

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to premium features until the end of your paid period.

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

  • Use the service to violate any laws or regulations
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt our services or servers
  • Use the service to transmit malware or other malicious code
  • Reverse engineer, decompile, or attempt to extract our source code
  • Use the service for commercial purposes without authorization
  • Share your account credentials with third parties

6. Privacy and Data Protection

Your privacy is important to us. Key aspects of our data handling:

  • Screen content is processed locally on your device for privacy
  • No sensitive content is transmitted to our servers
  • Only usage statistics and detection metadata are collected
  • All data handling is governed by our Privacy Policy
  • We implement industry-standard security measures

7. Intellectual Property

ShieldWays and its licensors own all right, title, and interest in and to the service, including all intellectual property rights. You are granted a limited, non-exclusive, non-transferable license to use our service.

User Content

You retain ownership of any content you create or upload. By using our service, you grant us a limited license to process your data as necessary to provide the service.

8. Disclaimers and Limitations

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect service availability.

Limitation of Liability

To the maximum extent permitted by law, ShieldWays shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Detection Accuracy

While we strive for high accuracy in detecting sensitive information, no system is perfect. Users should exercise caution and not rely solely on our service for complete privacy protection.

9. Indemnification

You agree to indemnify and hold harmless ShieldWays and its affiliates from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

10. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your account for violation of these Terms or applicable laws.

Effect of Termination

  • Your right to use the service will cease immediately
  • We may delete your account data according to our retention policy
  • Provisions that should survive termination will remain in effect

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, India.

12. Changes to Terms

We may update these Terms periodically. We will notify users of material changes via email or through our service. Continued use after changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@shieldways.com

Support: support@shieldways.com

Website: https://www.shieldways.com

Address: Bangalore, India