1. Introduction
ShieldWays ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our privacy protection services and browser extension.
2. Information We Collect
Personal Information
- Email address and name when you create an account
- Payment information when you subscribe to premium plans
- Communication preferences and support interactions
Usage Information
- Number of meetings protected and detections made
- Feature usage statistics and performance metrics
- Device and browser information for compatibility
- IP address and general location (country level)
Protected Content
- Screen content is analyzed locally on your device
- No screen content or personal data is transmitted to our servers
- Only detection events and metadata are recorded
3. How We Use Your Information
- Provide and maintain our privacy protection services
- Process payments and manage your subscription
- Send important service updates and notifications
- Improve our service performance and user experience
- Provide customer support and technical assistance
- Detect and prevent fraud or unauthorized access
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: With trusted third parties who help operate our service (payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfer: In connection with a merger, acquisition, or asset sale
- Your Consent: With your explicit permission for specific purposes
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure payment processing through trusted providers
- Local processing of sensitive content on your device
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a readable format
- Withdrawal: Withdraw consent for data processing
7. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 30 days of account closure, while usage analytics are anonymized and may be retained for service improvement purposes.
8. International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Cookies and Tracking
We use essential cookies to provide our service and optional cookies for analytics and personalization. You can control cookie preferences through your browser settings or our privacy preferences center.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@shieldways.com
Website: https://www.shieldways.com
Response Time: We aim to respond within 72 hours